GenAI Scripted Correction

Sector : Banking and Insurance · DOC2CODE

A renowned French bank recognized for its commitment to innovation and close relationship with its customers. It offers a comprehensive range of financial services tailored to individuals, independent professionals, and businesses of all sizes.

Context

The client aims for massive automation of tasks, currently automating 60% of interventions with a target of reaching 80% through AI. The challenge lies in automatically generating shell scripts (.sh) from described anomalies to accelerate issue resolution.

Solution

Astek proposes a generative AI approach to automate the creation of shell scripts from natural language instructions and assist in incident resolution. The solution includes local hosting (sovereign LLM or SLM) to ensure data security.

Value

20% increase in automation level for incident resolution
Full security through an on-premises solution
A human in the loop to validate the generated scripts

Technologies : Rundeck Automation, EdgeAI, SLM, NPU, RAG, Context7